Hello, I bought my M1E in China a few years ago, now I'm in India and I can't login to my account via phone. I use computer to rest password and its can login to computer but can not from mobile. Always ask I.flyme.cn. when I log in asked for the real name and identification number in the Chinese version. We don't have an identification number as long as the Chinese one. Please help, I appreciate your assistance and support.