Will not boot, cannot upgrade firmware

1926

5

2018-03-19 00:52

I purchased a brand new Meizu Pro 7 Plus and just over a month after purchasing it, i start it up and it cannot get passed the Flyme logo. I have tried reseting the phone and when i update the firmare it says its corrupt when using the update online. I think its due to my version number being 6.1.2.5A. Please help me reset the phone and load the correct OS.