Edited by RanjithRaj at 2017-03-17 23:39

Mac users:
https://www.android.com/filetransfer/How to use it
Download the app.
Open androidfiletransfer.dmg.
Drag Android File Transfer to Applications.
Use the USB cable that came with your Android device and connect it to your Mac.
Double click Android File Transfer.
Browse the files and folders on your Android device and copy files up to 4GB.
For Windows Pc
Move files by USB

• Unlock your Android device.
• With a USB cable, connect your device to your computer.
• On your device, tap the "USB for..." notification.
• Select Transfer files.
• A file transfer window will open on your computer. Use it to drag files.
• When you're done, eject your device from Windows.
• Unplug the USB cable.
  

Troubleshoot moving files by USB

• Troubleshoot your computer
  • Check your computer’s settings to make sure that Windows automatically detects new hardware.
  • Restart your computer.
    
• Troubleshoot your Phone
  • Restart your device. On most phones, press the Power button for about 30 seconds, until your device restarts.
    
• Troubleshoot your USB connections
  • Try a different USB cable. Not all USB cables can transfer files.
  • To test the USB port on your device, connect your device to a different computer.
  • To test the USB port on your computer, connect a different device to your computer.