Issue: MX4 Pro long delay on wake up

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2

2016-02-21 15:51

Hi, sorry if I'm posting in wrong section. Can't find any suitable place :)

I have a very stable reproducible issue on my MX4 Pro with system version:
Flyme OS 4.5.7I

The problem is: my phone time to time is unable to wake up after it was locked (simply with power button). And it not depends on how long it was locked. Sometime I can lock phone and after 1 minute it will not respond on any action (power button, mtouch, tapping on screeb), usually it takes from 10 to 20 seconds to wake up.

Is this is known issue? How can I provide more info (sys logs?) to help determine root cause and help to fix this?

Thanks,
Best Regards,
Arthur M.