Mx4 problem HELP

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2017-01-03 02:31

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1st. somtimes my mx4 just go Black screen no display but it is still on..
* I did everything reformat/cleardata manually, upgrade to new firmware. change firmware from I/G to A viceversa but nothing fix.. and also hard reboot..


2nd. In call icannot hear the one that im calling but he/she can hear me when i speak.. and when i click speaker I can hear him/her tru the speaker but he/she cannot hear me..
* I did everything reformat/cleardata manually, upgrade to new firmware. change firmware from I/G to A viceversa but nothing fix.. and also hard reboot..