Nickname vanished (twice)

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2019-06-02 22:48

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I’m a very brand-loyal Meizu owner, on to my second phone. I started with one nickname for my Flyme account many years ago, till one day I logged in and found it had vanished, and I became 'User' with a sequence of numbers. I tried to put my old nickname in, but the system said it had been taken (of course, by me!). I decided to use my Chinese name as a replacement, and tonight I discover that that, too, has gone. Same story: if I feed it in to replace my 'User' name, the system says it’s taken. My name isn’t common, so how do I get it back? It’s ridiculous that I’m barred from using my own name on Flyme.