failed download --- with one app in Google play store

1158

5

2016-10-10 03:05

Edited by User459460276 at 2016-10-10 00:44

the app i had it before. i removed it or somehow its gone, so i tired to download it again. i got error message saying" download failed, SD card removed. You can re-download with default directory."  then if i ingore the message then another error code 492 would pop up. i have contacted google support, and did all those trubleshooting steps(disable auto date/time, force stop play store/service, clean cache, reboot device, sign off play store acount) . but the problem still persists. i can download other apps without any problems.