Locked out of my phone

2964

9

2017-02-15 07:50

Hi guys!

Hi locked my phone, and now I am unable to unlock it, providing the right Flyme password linked to my account. It must due to a bug in the firmware, I guess...

The suggestion of the customer service contacted via mail was quite disapponiting "try disable the wifi and then insert the password" . Finally I found a Chinese man who contacted them by phone: they said they can unlock my phone remotely but.... In that case all my data will be erased?


Is it correct? No way to backup?

Thank you in advance!!