soft-Bricked device which firmware

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2019-12-15 16:22

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Edited by User5213653520 at 2019-12-15 13:09

Hi folks,

I have a the problem that my phone is opimizing apps and after 99% make an reboot and optimize apps again and again and again.
I have had this issue before a few days also (after the battery was empty the phone should down) I fixed it with "wipe data" but is comes back yesterday evening (I made a reboot because of I hear no sound) so now I want to try "update the system" but whitch firmware I need? On the phone is written down Model: M711H - it is a M6? if yes which M6 excactly?

On the phone is the newes firmware the the itself has displayed me but this lot's of months ago - so I hope there is a newer one?

If there any other solutions? Because I have one ansaved WhatsApp chat and one unsave phone number.


Thanks a lot for your help.

Blessings,
Uwe Chris


Edit: I have made a Video of the issue and a photo of the type:
https://youtu.be/0m1FvrVA2QY

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