Problem with Phone Finder

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2019-01-01 17:03

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I have lost my phone, I can get picture from phone finder app but can not locate the location after activating lost mode. How to solve this problem?
I tried to reach from meizu official website. but it doesn't work in there. only phone app works but not location.
My phone is on latest 7.1.0.0 Global rom.
Thanks in advance.