Mail4lakmal
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2017-01-19 21:32

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send me your about device- details.
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Mail4lakmal
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2017-01-19 21:34

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did it happen before you restore your data?
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Mail4lakmal
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2017-01-20 01:16

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vinnybear create on 2017-01-19 20:41
device details attached in the screenshot

I also have same Q version. there shouldn't be any prolem.you have to perform fatory data reset to find out if it still exist without restoring data.
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2017-01-20 11:30

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vinnybear create on 2017-01-20 03:13
I've determined that the alert tone has something to do with the SIM card.  I removed it and the alert stopped.  how can I make it stop?

you mean unlock sound?
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Mail4lakmal
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2017-02-06 15:13

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glad to hear that.
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